Why is it so hard to rank well on Google?

I have recently been involved with a discussion about ranking on Google on LinkedIn, it has become more difficult to rank highly now, but why, these are my notes on it.

Any web marketer or somebody who owns a website realises (or should realise) the importance of high search engine rankings. Any webmaster who is serious about succeeding online should know that you need to be on the first page of Google results, but more importantly you need to be at positions 1, 2 or 3.

There was a time when achieving high search engine ranks was not really very difficult, all you had to do was create content, didn’t particularly need to be useful or of high quality, dump some keywords in it loads of times and *BANG* you were done and could with little effort rank highly.

Google changed a few its indicators around 2005, so with the same content you just had to throw some links in (predominately from link farms, article networks, blog networks and directories) and you ranked well.

From about 2007, things really started to get really difficult, and as every year marches forward Google just keep making the SEO role more and more difficult.

Today, there is a huge amount of competition out there in all markets. Achieving a page one rank in Google (and the rest of the search engines) has become extremely tough, unless of course you are working smart.

Working smart will often mean here the ability to choose the right set of tools – tools that can rocket your web visibility by taking your website from the lower ends of search engine results all the way to very top. See a previous post - Internet Business Promoter (IBP) Axandra Software Review.

A page one rank is all you need to rocket your web traffic that will blow your mind, however, traffic is just one side of the coin and if you want to convert traffic then you need to look at Conversion Rate Optimisation (CRO), but that’s a completely different subject.

Anyway, the real reason why it’s more difficult to rank on Google is that they want to present the very best results to us searchers, and their tweaks and modifications to their algorithm is all just designed to ensure that the sites that are well liked, with the best content rise to the top – it’s that simple really.

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Link Building in 2015

Links, the lifeblood of websites, without these your website will not not highly on search engines, if you can't be found on search engines then you'll not get the visitors your business desperately needs.

Link building is fraught with difficulty, recent Google updates mean that if you get links from a poor website, then it will negatively effect your ranking.

But how can you get these all important links?

Two recent posts on LinkedIn help show the way:

• Link Building For A Brand New Website
• Link Building in 2015

These articles offer practical advice to help you improve your search engine rankings.

Good Luck

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Learn from Politicians!

In the UK the local elections are happening this week, so it gives us an opportunity to take a leaf out of our MPs' books and raise the profile of your business and website?

Just like our politicians, you too can build a professional online brand and profile for your business with some very simple tips; and changing the way your website portrays and promotes you could do wondered for your sales too!

The Personal Statement

Just like the political parties your business should employ a personal statement. Your personal statement and the way your present it on your web site is critical as this is one of the first ‘things’ that a visitor who doesn't know you very well will seek out (whether they are aware of it or not!), and it has the added benefit of helping them understand more about your business.

Your company's personal statement simply needs to be the top 2-3 things that you want your visitors to know about your business, they should show how you can help your prospects.

For example, you might want your visitors to be aware of your huge selection of products, the fact that you are an award winner, your customer service stats, your low prices etc – whatever it is that you think your market will go wild over and that you can satisfy.

Once you've decided on what your business personal statement should be you need to ensure that it is easily and quickly seen on your site. Are these 2-3 statements obvious on your site? Are they mentioned at all or hidden in your navigation?

Put them to your homepage and make them easily viable throughout your site.

Your Professional Profile

You only need to take a quick look at any of the political parties web sites to see what views, experience and values their leader has.
You can find out about their history, achievements, what they stand for and how they believe that they can personally help you.

Does your site portray its top Directors in the same way? Is it easy to find out about them, what skills, experience and background they have, and what they think that they can do for your prospects?

If you don’t talk about the top people in your business then you are missing a trick; research constantly shows that the “About Us” pages are usually one of the top pages that prospects visit on your site and these pages can help sell yourself and your business if done correctly.

Say what you want about our political system, the parties and politicians, they do know how to promote themselves and how to get us following them and believing in them, and by following these simple tips you will be able to better promote your site and make you more appealing to your prospects.

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POTS and PANS!

What type of site so you own or manage? Is it a Pretty Ordinary Trash Site (POTS) or a Pretty Amazing Natural Sites (PANS) site?

Obviously you don’t want to own a POTS, these tend to be trashy, thin content, poorly linked to sites, where as the more superior PANS have lots of lovely content that visitors want to read and share, their content also attracts links naturally.

A site needs to have a clear and definite purpose; if this can be portrayed successfully to visitors then half of the battle has been won.

Sleek, modern design is a winner. Visitor needs and design trends change often, sites that don’t follow these will look dated very quickly and will be an instant turn-off.

Content needs to be unique and fresh and needs to speak concisely to your target market – avoid waffle and clutter and keep the messages as simple and as concise as possible.

Ultimately for any website to be successful it needs people to use it; site design and appearance are very important, but they will never replace the need for excellent usability.

A websites navigation affects how usable it is, and when developing or redesigning an existing site then the navigation (how you visitors are doing to find the great content) should be your primary concern.

In Summary

	POTS	PANS
Site Design	Designed in the 80’s/90’s. Cluttered.	Appealing Modern – fresh, clean.
Content	SEO focused. Doesn't read well.	User focused. Clear, well-written content.
Clarity	Visitors confused. Unsure what you site is about.	Purpose clear. Visitors feel happy on your site.
Usability	Confusing leaving visitors impatient. They will leave.	Simple to use. Customers stay and look around.
Navigation	Visitors can’t find what they need. No structure to site at all.	Visitors can find what they need quickly. 1-3 clicks and they are there.

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Should you undertake Link Exchange with other businesses

In recent years the practice of arranging to create links to sites that link to yours has been frowned upon (especially by Google), but can this practice actually have a good and lasting effect on your website, traffic volume and rankings?

The idea of exchanging links with other websites, typically on some kind of special ‘we recommend’, ‘our partners’, ‘friends of ours’ or something similar, used to be a primary method of building links to sites.

One of the major ways that the Google ranking algorithm works is in making the suggestion that a link to your website from another one is a positive vote from them to you, Google used this vote to basically determine your reputation (in fact it still works this way today).

The problem was that as this method of gaining links if very cheap and very easy to do, suddenly all sites had hundreds (if not thousands) of links pointing to them, and search engines like Google realised that these types of links weren't really an honest vote of recommendation for the websites but rather just a way for businesses to boost their rankings.

Whilst website owners can still do this, this approach to link building is nowhere near as beneficial as it was in the past.

As a result, less weight was ‘reputation’ weight was given to what were labelled ‘reciprocal links’ – a term which covers the scenario I have just referred to.

As it became common knowledge that reciprocal links had been devalued, many businesses simply gave up on them. Some even went to the length of deleting all of the reciprocal links they had in case they incurred a penalty against their site.

It’s actually a myth that reciprocal links result in a penalty. These types of links have just become devalued, which is very different to them attracting a penalty.

Reciprocal links still provide value to the sites involved, however, the level of that value is less than it was before; but if you are struggling for links then some value is better than no value at all – so it would be a huge mistake to ignore reciprocal links altogether. You just shouldn't make this your only linking strategy, providing good quality content to attract natural and real links is always be best approach.

Two sides to every coin!

Whilst we are talking here about using reciprocal links to gain improved search engine rankings, there is also the other side of the equation and benefit to consider, that is, traffic referral.

Each link you have on another site is a chance that one of their visitors make click the link and come to your site; the way reciprocal links are tend to be set up (on special ‘links’ pages) then you probably won’t get much referral traffic from them, but again, some traffic is better than none.

Reciprocal links are not created equally!

Some reciprocal links are always going to be better than others and you do need to be very careful about who you exchange links with. For example if you sell soft furnishings and you have a link from a website that sells car parts, I don’t imagine you get any visitors at all!

Link partners should be in some way related to your own. In our example above, your soft furnishings site would be much better served if you had a link from a home improvement site!

Always think before exchanging links – “Would someone else consider this link to be logical? Or would they be confused as to why my site has a link from this one!”

A few links from irrelevant sites isn't a big deal, but the more you have the more confusing your site’s back link profile becomes, which makes it more difficult for search engines to clearly establish the topic of your website and which keywords to rank it well for.

Also, too many irrelevant links can look very spammy and would start to lead you to a penalty by the major search engines.

Quality wins!

Also consider the quality of the site you want a link from (Google will!), ensure that their content is of excellent quality and unique to that site.

If search engines see that you are linking to low quality sites, again this is a red flag to them and you may get a penalty (or just reduced ranking).

So, if you’re unsure about the quality or trustworthiness of a website then play it safe and don’t link to it.

Approaching other sites

Once you have a list of sites that look relevant and have great content, then it’s time to contact them, the best way is to use email or call them; explain that you have found their site, you love the quality of it and you think that a link between the two sites would be useful to both businesses.

You’ll find that the success rate for link exchange isn't great, and it takes some time and effort, but it does work. The key is to do a bit of research on them first. You shouldn't just send out hundreds of emails using the same set template. That might seem like the easiest way but your emails will mostly get ignored.

Finally!

As already mentioned, done well and carefully this can be a good way to get links to your site that WILL help ranking and gain real visitors to your site.

But this approach should be a low level tactic and not the main way to gain links, like I said earlier, great content will always attract natural links from other sites.

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So what does Search Engine Optimisation (SEO) give you?

SEO utilises modern search engines (such as Google, Yahoo!, and Bing etc) to increase the visibility of your website or individual web page which in turn ensures that your potential customers find your website rather than your competitors when they are searching for a solution you provide.

Typically a SEO professional will handle and provide on website design, content marketing and website optimisation tactics - all designed to provide the search engine visibility that you need.

Bottom line with search results is that the higher your site appears in the search results, the more people will come and see your site, the more visitors you get, the more customers you will get.

KEY BENEFITS OF MY SEO SERVICES IN YORKSHIRE

• Expert advice on how to achieve desired results
• Drives high-quality, profitable traffic to your website or individual web pages
• Gives your business long-term visibility, never short term hope.
• Introduces your brand to a much wider audience
• Increases traffic to your website
• Provides a cost-effective method of reaching your target market
• Establishes trust and credibility in the marketplace

Contact me for further details.

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Old skool SEO still works

Matt Cutts and the team at Google have had a lot of press lately about how SEO should be done; a lot of people took some of Matts comments the wrong way and seemed to suddenly stop wanting to do any old school SEO in fear that Google would find out and deindex their website or pages.

Matt was only really repeating what he has basically said from day one, and that is that you can do pretty much anything that is ethical to help promote your website, but just don’t be spammy about it. Rule number one always has been and always will be – think about your market first and ranking second.

So what “old school” SEO still works?

The truth is that pretty much everything!

Guest blogging

Ok, this was the recent big topic that started to get webmasters a bit jittery, you can still be a guest blogger for someone else, there are just some very simple ‘do’s’ and ‘don’ts’ that you need to follow.

Do guess blogging as it can drive targeted visitors to your own site. Always add value to the blog that you are writing for – consider their audience AND yours. Consider creating a separate landing page for this guest blog post that adds value to the post.

Don’t use the same article that you have used elsewhere, this simply doesn't work. If you like the theme of a previous article you have written then consider a heavy rewrite of it. Don’t write a heavily weighted keyword article. Neither should you expect a link to your website, if this is your only motivation then don’t guest blog.

Forum backlinks

Do try to get links back from forums – there still is SEO value in doing this, but ensure that the forum is highly relevant to the pages that you want to link to. As with guest blogging consider creating a landing page that provides additional value to the forum comment you post – give the readers a real reason to click on your link.

Don’t create lots of spammy low value comments on Forums with a link back to your site, and don’t put your keywords in the Name field, and NEVER use automatic blogging software – that is so 1990’s and it will get you a Google penalty.

Directories

Do continue to use directory sites, but ensure that you are listing your website in a high quality directory that is likely to delivery good quality traffic to your site. Look for Directories that have strict submission guidelines. If you are a local business then local business directories can work well.

Don’t bulk submit your details to every directory that you can find, and NEVER use automated listing software.

Your own link pages

Do have quality outbound links to relevant websites, use pages that are highly themed and only consider links that are relevant to your audience.

Don’t have pages full of random outbound links, Google know that this type of activity is usually from link exchange programs and it could get you a penalty.

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Online Lead Generation Magnet

Why a magnet?
By its very definition, a magnet is something that attracts objects – in this case we want to attract leads.

There is a vast amount of traffic online, and what every single website wants to do is pull that traffic it into their website – but online traffic management mustn't end there!

What if someone visits a few of your pages and then leaves – you are likely to have spent time and effort (and perhaps money) in attracting that visitor in the first place, and they have leave your site without providing you with any value whatsoever!

Now the ultimate value is that they buy from you; but even if they don’t buy they could have left you with the next best thing – their contact details.

Many, many site and business owners never think about collecting visitor data to use as a remarketing tool, but it is incredibly important that you do; the more details you get about visitors who are interested in your product and service, the better, more profitable business you can generate.

So how do you generate these sales leads?

The best way is to provide some useful information.

We all love information on the internet that can help us – maybe help us do our job better, save or make us money, and your potential customers are no different.

Now they might not be willing to part with hard cash for the information you have, but they might be willing to leave you their email address at the very least!

There are numerous ways we can do this online, but the best ways are:

• eBooks - needn't be huge, a decent 20 page eBook can be a great way to establish leadership and authority in a marketplace
• A downloadable “kit” - worksheets, videos, articles etc
• Free quote or consultation - these could be delivered in person, my email or over the phone. The great thing about these is that the requester knows that they will need to part with a good amount of information to get the best advice or quote from you.
• Email course - send out a series of informative and educational emails. Over the course of a few weeks or a month you could send numerous emails automatically building authority and trust with the recipient.
• Free samples - if you are the type of business that can send out samples then they make a great lead generation tool.
• Activate a trial - software companies always collect visitor details if they want to download software and get a free trial. During the trial period ensure that you send out automated emails to encourage a conversation with them.
• Whitepapers - a white paper is basically a smaller version of an eBook – so if you find you can’t provide enough detail to make a convincing eBook, make a convincing white paper. They are inexpensive to develop and will add greatly to your credibility.
• Newsletters - do you have information that you can regularly send out as a newsletter?
• Invitation to a webinar - people love webinars, mainly because they are usually free to attend; they are a great way to delivery the same piece of information to a wide audience and they are very cost effective to do.

In Summary

As already mentioned, once you've built up a steady stream of internet traffic, your job is far from over. You now have to implement some type of lead generation magnet(s).

With the automated delivery of follow up emails you’ll start to see some great results and you’ll find that some of these prospects will start to known on your door.

Best of luck.

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Get Engaged, Socially Engaged!

Without a shadow of a doubt, a business that is socially engaged online will always get more business than the ones that aren’t; even if they only generate a little more traffic, it’s traffic that they wouldn’t have got otherwise.

But social engagement is more than just generating traffic; it’s also about learning from your market, having conversations with buyers and potential buyers, building a relationship with them, and maybe - just maybe, helping your search engine rankings along the way.

So how does a business become socially engaged?

Here are 6 great ways to become socially engaged.


Do things differently

Think differently – your website might be absolutely professional to the core (as it should be), but social engagement is about having a conversation with your market, and being 100% corporate isn’t always the best policy.

Try relaxing your grasp on corporate speak a little, try having a little fun, talk to your audience in the relaxed way that I’m sure many of them will want to be talked to.

Be prepared to take a well thought-out risk – this will enable you to test and learn. Digital media is ever changing, as a business you need to be flexible and nimble to keep up with it.


Earn your way (by listening)

Listen in social media is really important – remember you’re using social channels to have conversations (not just sell your products and services), so listening must play its part.

Millions of people might be talking about your business, your brand or products and services that you supply; you need to listen to what they are saying so that you can respond correctly (and timely).

Great insights from your market will help you create better value for your market, and therefore better value for your business.


Make social a culture

Don’t make the mistake of sitting one person at a computer and ask them to do social media as well as their current work. Make social a cultural shift within your business by recruiting staff into social roles, report on their activity at least monthly so that everyone inside the business see’s the activity been undertaken and the benefits that are being generated.


Be big and bold

When you start off in social media, it’s easy to fall into the trap that you think no-one is listening and no-one is interested in what you have to say, but they are.

Be bold, talk about topics that are not only important to you as a business but also what is important to your audience. If you provide credit cards or bank accounts then be bold and discuss debt; if you sell mortgages talk about the problem of not been able to keep up with repayments; if you sell software then help people to understand what might happen if that software fails – be brave, be bold.


Creation and Curation

It’s not always about posting topics that you have created in-house or starting your own discussions; sometimes it’s important to comment on other’s work, maybe other similar businesses. Content can come from many different sources, look and listening to what’s outside of your business to see which of it can help you to engage with your market and get the conversation going.


Internal Collaboration

As already alluded to, Social media is a huge role for just one person in a decent sized business; but it is also true that social media is bigger than just one department. Call upon your colleagues in Sales, Customer Services and Support to help facilitate content, topics and discussions; these teams can help provide real-time insights as to what’s important to talk about.


None of this happens overnight, but if you are starting your social engagement journey, consider these points and getting you towards your end game will become much easier.

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LinkedIn - successful lead generation

If you have ever spoken to a B2B businesses about their online lead generation you'll find some discrepancy about how much business they get from LinkedIn, some seem to get absolutely loads of leads and traffic from this professional networking site where other get very little or none at all! If you want to be in the camp that get lots of leads, then follow these simple tips.

Create a company profile page

OK, it seems fairly logical, but still not that many smaller businesses actually have a company profile page on LinkedIn. Ensure that you complete your profile as much as possible and also ensure that all of your employees a) have a personal profile on LinkedIn and that their profile links to your company page.

Tip: Including keyword rich descriptions on your LinkedIn company page, product and services tabs . All of these elements are an essential part of the SEO approach and will help you get found from within LinkedIn's own search functionality and potentially from an external search engine too.

Promote the page 

You are still going to get businesses and individuals that find your business website first, if they do ensure that they easily find a link to your LinkedIn company profile page so that they can follow you. Only by building company followers will you add social proof and generate credibility to your company profile.

Status Updates

Having followers on LinkedIn is no use unless you engage with them; so ensure that you post regular status updates. Your followers will then see your updates and have the option to engage with you and amplify your messaging around their network.

Tip: Aim for at least two updates each week, this maximises your chance to get your status out across more of your network.

Create a Group

I also recommend that you engage with others in your target market by joining Groups that are of interest to them and contribute. BUT a more important strategy is create your own open Group. Lots of businesses still don’t understand the presence and the power of LinkedIn groups. Groups that contain lots of your potential customers/clients do not exist on Twitter, Facebook or anywhere else for that matter; Groups on LinkedIn are basically Communities of prospects for you.

My advice would be to start by making a niche Group; a software developer in Yorkshire for example might start a “Software developers in Yorkshire” group, start my inviting relevant individuals from your network to get and get the discussions started; you'll quickly find that you'll start to get lots more interested individuals to join in,

Once you have a successful Group then organise some events to get some face to face time with prospects.


There are many more ways you can get more business from social networks; if you need more customers or need help understanding how social media fits into your strategy then get in touch with me today.

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10 Fabulous Traffic Ideas for your Blog

Blogs are an incredibly popular ways to create an online presence for businesses today; they can be free to set up and you can start creating content almost immediately.

But, is there any point to having great content if no one is ever going to read it, so here are ten ideas to bring traffic in to your blog.

Remember that thousands of blogs have failed over the years; they are like running any type of business in that unless you are willing to put the time in and treat it seriously, you won’t be blogging long.

Most new bloggers really aren’t prepared for the work that goes into creating a successful one. Just building the blog doesn’t mean that people will necessary come to you. You pursue the audience and give them a reason to see what you have to say.

1.         Fresh Content – Apart from the fact that the major search engines love sites to have fresh content, no one wants to visit a blog day after day and see the same posts. You really need to update your blog content at least twice a week. This will be easier if you write several posts ahead of time and upload them at the appropriate times – which is what I do.

2.         Article Marketing – whilst traditional article marketing used to help rank your site better in Google isn’t worthwhile anymore, it is still useful to write some of your articles so that they can be posted on article directory site to help bring in more visitors.

3.         Social Networking – these sites are everywhere. Allowing visitors to share your post via social media (look at addthis.com) and promoting your posts via Tweets etc is a great viral way to help promote your posts.

4.         Viral Marketing – this is where you spread the word about your blog. Talk to friends, family and even strangers. Give out business cards that have your blog address on them.  Add it to your email signature, promote it within forums, talk about it and share it at every opportunity.

5.         Use RSS Feeds – RSS stands for “Really Simple Syndication.” Readers can subscribe to your feed and get email updates when your new content is posted. It is an incredibly easy way for them to keep up with your blog.

6.         Submit Blog to Search Engines – a lot of people forget to do this, but submitting your blog to search engine directories will allow it to be ranked in search results. Search engines don’t necessary need you to do this anymore, but it is worth doing.  Please note that submitting your blog to search engines doesn’t automatically mean you’ll get a high ranking.

7.         Joining Forums – as a blogger you are a budding entrepreneur. Your main job is to market yourself and your blog. Become a member of related business forums, work at home forums and others to meet new people and share ideas. Remember that you should add a link to your blog in the signature line so others can easily find you.

8.         Visit other blogs – visit other blogs and leave positive comments; add a link back to your blog in your comments or there is also usually a “website” field that will link your name to your blog automatically.

9.         SEO Marketing – whatever you write, use relevant keywords. Ensure that you mention these keywords enough times throughout your blog posts but not too much; aim for about a five percent keyword density to help search engine rankings  Base your keywords on a research you do to find the most popular words used in search engines for your niche.  If you are unsure about keywords and how to get them into your content correctly then talk to a copywriter.

10.       Social Bookmarking – submitting your posts to social bookmarking sites allows others who are members of those sites that don’t know about your blog to visit you.

Using any of these ideas will start the traffic moving in your direction. It takes time but you will build the readership you want.

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Benefits of Social Media for B2Bs

I was recently talking to an old client of mine about social media, they were looking at creating a Twitter account for their business, they knew that it was something that they should do, but didn’t really know why!

I know that there are loads of businesses that are perplexed by social media and what benefits it can be to them, these networks have traditionally been used by teenagers talking about the latest bands or gossiping about each other, surely they don’t have any real value for businesses - do they!

Make no mistake – B2B Social Media is a valid channel to market, if they are not already then your competition will soon be using it – do you really want to give them an unfair advantage over you?

Stark Facts!

Social Media users are highly engaged with the people, groups, companies and brands that they follow and/or like.

Within businesses it’s not just the marketers that have access to and use social media sites, finance managers, IT managers, CEO etc all use them.

Social Media is the most cost effective method for getting your message across to an audience this is willing to engage with you.

In the report “Inside the Mind of the New B2B Buyer” in 2011, revealed the following:

• 59% of buyers engaged with peers online who addressed their business challengers. 
• 59% of buyers shared their learnings from research on social networks. 
• 48% of buyers followed industry conversations on topics that directly affected them. 
• 41% of buyers followed online discussions to find out more about specific topics that were interesting top them. 
• 37% of buyers posted questions on social networking sites looking for feedback or suggestions. 
• 20% of buyers connected directly to potential solution providers via social network channels. 

Still not convinced about this game changing opportunity?



Ten key benefits of Social Media for Business

#1 – B2B Social Media can extend your brand and relationship building efforts
Social Media is somewhat personal in that that individuals decide whether or not they want to connect with you, and it’s a two way relationship

#2 – B2B Social Media can expand the reach of your companies brand
Literately thousands of new buyers can find you and engage with you online, each of these has the opportunity of purchasing from you.

#3 – B2B Social Media allows you to tap professional communities
B2B Professionals actively network online to solve problems, share knowledge and build their professional networks. If a professional connects to you and they share your details with their network then you suddenly reach many more contacts that you could at an event for example.

#4 – Increased third party influences
If someone in your network does mention you or praise your business then this is an instant referral to their network. This favourable WOM (word of mouth) is worth it’s weight in gold.

#5 – Be seen as a thought leader
B2B Social networks allow businesses of all sizes to become thought leaders as they can demonstrate their expertise through text, audio and video,; these in turn can feed rich , in-depth conversations across a professional network.

#6 – Reduce Marketing Spend
Social media is the most cost effective media. Apart from a little of your time, start up costs are virtually zero; and even if your network takes off quickly the costs associated with fuelling social networks is no-where near as high as it is with other channels.

#7 – Decrease the sales cycle
The B2B sales cycle can be lengthy; much of this purchase delay is around the buyer wanting to research the market and potential vendors. Social media aids this research like never before. Buyers can become educated very quickly as B2B social networks act to provide vast amounts of knowledge to the market.

In providing two-way communications, B2Bs not only inform and teach prospects, but they also build trust and credibility in such a way as to increase sales in shorter periods.

#8 – Gain competitive advantage
It’s always been the case that B2Bs must continually work to identify ways to strengthen and improve their competitive advantage. This is true of their offerings as well as their marketing strategies.

Since many B2Bs tend to be slower to adopt social media techniques, many companies can leverage first-mover advantages within their industries.

As great insights can be gleaned through monitoring online conversations, companies can identify new offerings and needed improvements around which to strengthen their competitive advantage.

#9 – Reduce the complexity of solutions
When I first started out in telecoms it was pretty obvious that our solutions were complex, and you almost needed to be a telecoms engineer to understand most of them, this increases the buying cycle!

The information that is exchanged between parties, and relationships built, through these conversational media help to decrease confusion and, in turn, increase the purchasing rates of B2B products, services and offerings.

Educating and helping prospective buyers through social media channels can help to position B2Bs as trusted and knowledgeable advisors and decrease the concerns associated with high learning curves.

#10 – Strengthen CRM efforts
I’ve talked a lot through this post about engaging with prospects and customers, and this engagement is at the core of what a traditional CRM program aims to do.

When you have a direct link into your customers you can improve your communications to them; extend customer service and provide knowledge sharing opportunities.


Convinced?

If you want to start to build your own social media footprint but really haven’t got a clue how to start, then get in touch with me (andrew@andrewscaife.com) and I’ll help you.

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